Please create our Refund Policy in Shopify using the following terms:

• 30-day satisfaction guarantee
• The 30-day period begins on the delivery date
• Satisfaction guarantee applies to the customer's first Ascend purchase
• For a first order of 1 container:
  • Opened product is eligible
  • Customer does not need to return the opened container
  • Refund is for the product purchase price
  • Original shipping charges are nonrefundable
• For a first order of 2 containers:
  • One container may be opened and is covered by the satisfaction guarantee
  • The second container must be unopened to receive a refund on it
  • If both containers are opened, refund is limited to the value of one container

For subscription orders:

• Future subscription shipments are not covered by the satisfaction guarantee if the
  customer did not skip, pause or cancel before the order processed
• Unopened products from subsequent subscription orders may be returned within 30 days of delivery
• Customer pays return shipping on ordinary unopened returns
• Cancellation of a subscription stops future renewals but does not automatically cancel an
  order that has already been charged or processed

For damaged, defective or incorrect orders:
 

• Product will be replaced or refunded at our expense
   
• Customer should provide their name, order number and photos when applicable
   

Additional terms:
 

• Refunds go back to the original payment method 
   
• Require the customer's name and order number when requesting a refund
   
• Include language allowing us to limit refunds in cases of suspected fraud, abuse or
  repeated satisfaction-guarantee claims
   
• Customer support email: info@dailyprimary.com