The policy needs to accurately reflect our actual subscription setup, including:
- Recurring automatic billing
- One-container subscription frequency
- Two-container subscription frequency
- How customers skip a shipment
- How customers pause a subscription
- How customers cancel
- Deadline for making changes before the next order processes
What happens after an order has already been charged/processed
Please send us the generated subscription policy after the subscription system is configured so we can confirm it matches the actual customer experience.